You have a question.

Where do you go for answers? Better yet, where do your customers go?

Your distribution force and external partners are trying to get your attention in order to get answers. Their inability to find and connect with the correct expert within your company causes frustration, and may not be apparent until it's too late. And that can be expensive.

Companies are losing billions by failing to capture and leveraging their expertise. Downsizing, acquisitions, corporate reorganizations and advances in technology have created a gap between those who have the expertise and those who need it. Companies can't find the experts they have and are losing the opportunity to leverage their knowledge. Customers usually notice first.

In response to this problem, your company might be relying on its e-mail system or may have deployed a "home-grown" intranet or portal solution to capture your internal expertise. But, with poor search capabilities of an e-mail system, and little connection to the outside world with an intranet, these solutions are missing the mark.

Xcellos has answers.

Xcellos eConnX capitalizes on your existing expertise and creates a knowledge base that can be shared and leveraged across a company or an industry.

provides you with the ability to:

• Search your knowledge base for answers
• Identify experts that can help
• Carry on real-time dialogs via the application or IM-enabled email
• Submit answers (knowledge)
• Publish dialogs as searchable content
• Share documents and file attachments
• Leverage answers

Working with your existing systems (including e-mail), eConnX offers better identification and utilization of your current experts by capturing and reusing previously answered questions, thus creating an archive of corporate knowledge. eConnX is the ideal platform to build and enhance relationships with customers, vendors, retirees, and partners.

Your brokers have questions.

has answers.

Click here to find out more.